(Right-click Zoolz agent (icon) in the system tray (Taskbar) → Exit)
Microsoft Visual C++ Redistributable 2017 – 32-bit (x86) Download
Janetter please check firewall settings install#
If your system is 32-bit, install only the 32-bit (x86) versions below. Download the following Microsoft Visual C++ Redistributable 2017 and install them both:.
Janetter please check firewall settings update#
For non-Windows 10 users, install this update for Universal C Runtime.Once the utility is downloaded, run the tool and follow the steps on your screen to repair your. NET installed, or the installer above did not solve the problem, please repair your. If you already have the correct version of. If this version or a higher one is installed, you will get a notification about it. NET Framework 4.5 from this page, and proceed with installing it. NET And The MS Visual C++ Redistributables Make sure that your Firewall on the Router side is not blocking any of the following URLs/Domains:Īlso, make sure that you have the TCP ports 80 and 443 open and available through your Firewall.Ĭheck The. C:\Users\ UserName\AppData\Roaming\Genie9\Zoolz.C:\Program Files\Genie9\Zoolz2\ZoolzService.exe.C:\Program Files\Genie9\Zoolz2\Zoolz.exe.Please try to exclude the following files/folders from your Antivirus: While this is a normal behavior for a backup software, some Antivirus software might think it is suspicious and constantly scan Zoolz’s application files and folders, thus, making it harder to scan the files and sometimes impossible to communicate to the server. Zoolz Archive is a backup software, meaning that it needs to check your files for changes and modifications and communicate with the server to check the current backup state. Open your Zoolz desktop software → Settings → Connection → If the Wireless connection (WiFi) option is selected, click on WiFi Safelist, and make sure the All WiFi networks option is selected → Click the Save icon → Click the Save icon.Ĭheck Your Windows Firewall Or Antivirus Software